Looking for a trusted partner to manage your Waikiki vacation rental?
We specialize in maximizing our clients' rental income while ensuring their properties are well-maintained and in top condition for their guests. Our team of experts handles everything from renovations, interior design, marketing, and guest communication to cleaning and maintenance, providing you with a hassle-free experience.
we’re ready to help you
At Poha Suites, we believe that a successful vacation rental property is built on a solid foundation of effective management and marketing. Our process is designed to help you achieve maximum rental income with minimal effort on your part.
Our process begins with a consultation to understand your goals and assess your property's needs. Our team of experts will then work with you to get your property camera-ready, including installing all necessary home essentials. We will take professional photos and begin marketing your property online.
So, whether you're looking to maximize your rental income, streamline your vacation rental management, or simply relax and enjoy your vacation rental property without any hassle, Poha Suites is here to help you. Contact us today to get started!
full-service vacation rental management
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We are proud to have over 1900 5-star reviews on Airbnb, a testament to the quality of our services and our commitment to excellence.
We understand that managing a vacation rental property can be a complex and time-consuming process, and we strive to provide our clients with peace of mind by handling all aspects of property management, including marketing, guest services, maintenance, and finances.
Despite our competitive rates, we pride ourselves on delivering exceptional results and maintaining a high level of client satisfaction.
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At Poha Suites, we understand the importance of effective marketing when it comes to vacation rentals.
That's why we use a variety of strategies to ensure that your property stands out and attracts potential renters. From professional photography to detailed SEO property descriptions, we showcase the unique features and amenities of each vacation rental. We also leverage social media platforms, and our own website to reach a wider audience and maximize your property's exposure.
Our goal is to provide a seamless booking experience for both property owners and renters, ultimately leading to increased occupancy rates and greater returns on investment.
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We understand the importance of regular maintenance and inspections to ensure that your vacation rental property is in top condition for guests.
We work with experienced and reliable vendors to handle routine maintenance tasks, such as cleaning, and repairs. Our team also conducts regular inspections of each property to identify any issues or potential hazards and address them promptly.
We believe that proactive maintenance and inspections are essential to ensuring that guests have a positive experience and that your property retains its value over time.
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We understand that cleanliness and attention to detail are essential to creating a positive guest experience and maintaining the value of your vacation rental property.
That's why we work with experienced and trustworthy cleaners and housekeepers who are dedicated to delivering exceptional results.
Our team uses high-quality cleaning products and equipment, and they follow rigorous cleaning protocols to ensure that each property is thoroughly cleaned and sanitized.
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Providing exceptional guest services is key to creating a positive vacation rental experience.
That's why we offer 24/7 guest services to ensure that our guests have access to assistance whenever they need it.
We are available around the clock to answer questions, address concerns, and provide support to guests.
Whether it's helping guests with check-in and check-out, providing recommendations for local attractions and restaurants, or addressing maintenance issues, we are committed to providing the highest level of service to our guests.
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We provide monthly financial statements that detail all income and expenses associated with your vacation rental property.
These statements are created each month and emailed to you, the property owner, with current year-to-date numbers.
Additionally, we can handle all tax filings on your behalf, including General Excise Tax (GET), Transient Accommodations Tax (TAT), and Oahu Transient Accommodations Tax (OTAT).
Our team ensures that all taxes are filed and paid on time to avoid any penalties or fees.
Lastly, we make monthly deposits directly into your bank account, providing you with a hassle-free way to receive rental income.
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We understand the importance of guest safety and security when it comes to vacation rental properties.
That's why we use keyless smartlocks on all of our properties, which allow guests to access the property using a unique code that is generated for each stay.
This means that there is no need for physical keys, which can be lost or duplicated, and ensures that only authorized guests have access to the property.
Additionally, we change out the guest codes between each stay to ensure that each guest has their own unique access code, further enhancing the security of the property.
With our keyless smartlocks, you can trust that your guests will have a secure and convenient way to access the property, while also providing you with peace of mind knowing that your property is protected.
lauren victoria
realtor-associate® + lead designer
Meet Lauren Victoria, the lead designer and Realtor-Associate® at Poha x Portfolio (RB-15238). Born and raised on the beautiful island of Oahu, Lauren has been working in Hawaii's real estate industry since 2013. With her passion for traveling and her background in marketing and communications, Lauren's expertise in vacation rental management is unrivaled.
Having managed countless vacation rentals with over 1,900 5-star reviews on Airbnb, Lauren's design and hospitality formula has ensured her clients' success, achieving Airbnb Superhost status while maintaining an impressive 86% occupancy rate – far above the industry standard of 67%. Her interior design and businesses have been featured on HGTV, Entrepreneur, Huffington Post, Star-Advertiser, KITV4, and more.
With Lauren at the helm, you can rest easy knowing that your vacation rental property is in good hands. Trust her proven formula to deliver outstanding results and help you achieve your goals as a vacation rental property owner.